Allure

At Vibes, we offer our customers a 100% satisfaction guarantee. If you’re not completely satisfied, you may return products purchased from us that are in new or defective condition (due to materials or craftsmanship) for a refund subject to the terms of the Return Policy.

Shipping Policy

Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method chosen at checkout.

    •    Standard Shipping: 3-7 business days
    •    Expedited Shipping: 2-4 business days
    •    Overnight Shipping: 1-2 business days

Please note that delivery delays can occasionally occur.

Shipping Destinations:
We currently ship within the United States (or specify your regions). For international shipping inquiries, please contact us directly.

Order Tracking:
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Restrictions:
We do not ship to P.O. Boxes or APO/FPO addresses. If you need to change your shipping address after placing an order, please contact us immediately.

Damages:
Vibes is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us:
If you have any questions or concerns regarding shipping, please reach out to us